Question 1

What eyewear brands do you carry?

Accepted Answer

We offer a curated selection of independent and designer eyewear brands known for their craftsmanship and innovation. Our collections include:
 • Cartier 
 • Maybach 
 • Gucci
 • Tom Davies
 • Theo 
 • Matsuda 
 • Anne et Valentin
 • Mykita
 • Lindberg
 • Salt
 • State
 • Maui Jim
 • Swissflex
 • ...and more
Our frames are chosen for their quality, originality, and timeless design.

Question 2

Do you offer prescription lenses?

Accepted Answer

Yes! Our in-house optical lab specializes in prescription lenses, including:
 • Single vision, progressive, and bifocal lenses
 • High-index lenses for strong prescriptions
 • Polarized and photochromic lenses
 • Custom tints and mirror coatings
We use advanced lens technology for superior clarity and comfort.

Question 3

What is a custom lens?

Accepted Answer

A custom lens is tailored to your exact prescription, frame style, and lifestyle needs. At Project Optical, our licensed opticians use precise measurements and precision edging to craft high-performance lenses—on-site.
This includes:
 • Optimized lens placement in your chosen frame
 • Lens materials selected for your lifestyle (thin, impact-resistant, etc.)
 • Enhanced coatings like anti-reflective, scratch-resistant, or UV-blocking
 • Custom shaped lenses with custom facets and designs
 • Custom lens etching

Question 4

What brand of lenses do you use?

Accepted Answer

We use Shamir lenses, a global leader in premium lens technology. Shamir is known for exceptional clarity, advanced designs, and personalized solutions—including single-vision and progressive lenses—tailored to your lifestyle and visual needs.

Question 5

What makes your lenses different?

Accepted Answer

Our custom lenses are crafted in-house using state-of-the-art equipment. We offer advanced lens designs, coatings, and tints tailored to your vision, lifestyle, and aesthetic preferences.

Question 6

Do you offer progressive, high-index, or specialty lenses?

Accepted Answer

Yes. We specialize in complex prescriptions, including high-index lenses, progressive lenses, prism correction, and occupational lenses.

Question 7

How long does it take to get my glasses?

Accepted Answer

With our on-site finishing lab, most eyewear can be completed in just a few days. Complex or specialty lens orders may take longer, but you’ll be updated every step of the way.

Question 8

Do you offer eye exams?

Accepted Answer

Yes. We provide comprehensive eye exams performed by experienced optometrists. Our exams go beyond vision correction, focusing on both clarity and overall eye health to ensure your eyes stay protected and your vision remains sharp.

Question 9

Can you fit contact lenses?

Accepted Answer

Yes, we offer contact lens fittings and guidance for new or returning wearers. We work with most major contact lens brands and provide support for specialty fits, including toric and multifocal lenses.

Question 10

Do you accept insurance?

Accepted Answer

Yes. Project Optical is in-network with EyeMed Vision Insurance, which can be applied toward eye exams, contact lenses, prescription lenses, and select eyewear brands (brand exclusions apply).
​
If you have another vision insurance provider, we’ll provide you with the documentation you need to submit an out-of-network claim. We also accept HSA and FSA for eligible expenses.

Question 11

Do you repair or adjust glasses?

Accepted Answer

Yes! We provide eyewear adjustments and repairs, even for glasses not purchased from us. Whether your frame needs a realignment or a nose pad replacement, our opticians can help.

Question 12

Do I need an appointment?

Accepted Answer

Walk-ins are welcome for browsing and most services. However, we recommend appointments for custom lens consultations and eye exams.

Question 13

Where are you located?

Accepted Answer

Project Optical is located in the heart of downtown Woodstock, GA. We are located in the Adair Park development, just a few doors down from Starbucks. Visit us to explore eyewear collections in person and experience our expert service.
​
61 Linton Street STE 2100
Woodstock, GA 30188
678-653-9521
Email: MyVision@ProjectOptical.com(mailto:MyVision@ProjectOptical.com)

Question 14

Why choose Project Optical?

Accepted Answer

We are a local, optician-owned, small business and are passionate about independent eyewear. You’ll receive expert guidance, access to exclusive frame collections, and lenses crafted in our professional lab—with a focus on quality, precision, and personal style.

Question 15

What forms of payment do you accept?

Accepted Answer

We accept all major credit cards, HSA/FSA cards, and flexible payment options depending on your needs.

Question 16

Can you help me choose a frame that suits my face?

Accepted Answer

Absolutely. Our licensed Opticians are experts in helping you find frames that match your style, face shape, and prescription needs.

Question 17

Do you carry children’s frames?

Accepted Answer

While our primary focus is adult luxury eyewear, we may have select children’s styles or can custom order upon request. Swissflex Eyewear is a great option for children due to its durability and the ability to customize the size and fit.

Question 18

Do you accept returns?

Accepted Answer

We do not accept returns on purchases. We offer store credit on frames only, within 7 days of purchase, provided the frames are unused and in original condition.
Please note:
 • Prescription lenses are non-refundable and not eligible for store credit, as they are custom-made to your individual specifications.
 
At Project Optical, every pair of glasses is crafted with precision and care. Because most of our eyewear is custom-made to your prescription, our return policy is designed to reflect the personalized nature of what we do.

Frequently Asked Questions